Contact Us

Get in touch with us or find official SASSA contact information

Important Notice

SassaPaymentDates.co.za is an independent informational website. We are not affiliated with SASSA, ITSAA, or any South African government body.

For official SASSA enquiries regarding your grant application, payment status, appeals, or any other official matters, please contact SASSA directly using the official contact information provided below.

Contact Our Website

For questions specifically about our website, content corrections, or general feedback, you may reach us at:

Email: info@sassapaymentdates.co.za

Please note: We cannot assist with individual SASSA grant applications, status checks, or payment issues. For these matters, please contact SASSA directly.

Official SASSA Contact Information

For all official SASSA enquiries, please use the following contact methods:

Toll-Free Helpline

0800 60 10 11

Weekdays 8:00 AM - 4:00 PM

WhatsApp

082 046 8553

Send "SASSA" or "Status"

Email

grantsenquiries@sassa.gov.za

Official Website

srd.sassa.gov.za

www.sassa.gov.za

USSD Codes

*120*3210#

*120*69277#

Social Media

Facebook: SASSANewsZA

X (Twitter): @OfficialSASSA

SASSA Head Office

SASSA House

501 Prodinsa Building

Corner Pretorius & Steve Biko Streets

Pretoria, 0001

South Africa

ITSAA (Appeals Tribunal) Contact

For matters related to SRD grant appeals, contact the Independent Tribunal for Social Assistance Appeals:

Address: Dept. Social Development, Private Bag X901, Pretoria, 0001

Tel: 012 312 7727

Email: grantappeals@dsd.gov.za

Fax: 086 534 3124 / 086 216 371

Tips for Contacting SASSA
  • Have your South African ID number ready before calling or messaging.
  • Know your registered phone number used for the SASSA application.
  • Prepare details of your issue or enquiry in advance.
  • Note any reference numbers from previous communications.
  • Be patient - call centres may experience high volumes.
  • Try multiple contact methods if one is unavailable.
  • Keep records of all communications for future reference.