S
Step-by-Step Guide

How to Check Your SASSA Status

Multiple ways to check your SASSA SRD R370 grant application status and payment dates.

1. Check Status on the Official SASSA Website

The official SRD website is the most reliable way to check your SASSA status. All updates come directly from the government system.

Steps to Check Online:

  1. 1Visit the official SRD portal: srd.sassa.gov.za/sc19/status
  2. 2Enter your 13-digit South African ID number
  3. 3Enter the phone number you used for your application
  4. 4Click "Submit" to view your application status
  5. 5Review your status (approved, pending, or declined) and payment date if approved
2. Check Status via WhatsApp

WhatsApp is a convenient way to check your status, especially if you have limited data.

SASSA WhatsApp Number:

082 046 8553

Steps to Check via WhatsApp:

  1. 1Save the SASSA WhatsApp number: 082 046 8553
  2. 2Open WhatsApp and start a new chat with this number
  3. 3Type "Hi" to begin the conversation
  4. 4Select "SRD Status Check" from the menu
  5. 5Enter your ID number and phone number when prompted
  6. 6View your status and payment date in the response
3. Check Status Using USSD Code

USSD works without internet access, making it accessible to everyone with a mobile phone.

SASSA USSD Code:

*134*7737#

Steps to Check via USSD:

  1. 1Open your phone's dial pad
  2. 2Dial *134*7737# and press the call button
  3. 3Enter your 13-digit ID number when prompted
  4. 4Enter your registered mobile number
  5. 5Select "Status Check" from the menu
  6. 6Your status will be displayed on screen
4. Check Status on the Moya App

The Moya App allows you to check your SASSA status without using mobile data on supported networks.

Steps to Check on Moya App:

  1. 1Download the Moya App from Google Play Store
  2. 2Open the app and go to the Services section
  3. 3Select "SASSA SRD"
  4. 4Tap on "Application Status"
  5. 5Enter your ID number and registered phone number
  6. 6View your application status and payment date
5. Check Status by Calling SASSA

You can call the SASSA toll-free number to speak with a consultant about your grant status.

SASSA Call Centre (Toll-Free):

0800 60 10 11

Steps to Check by Phone:

  1. 1Have your ID number and registered phone number ready
  2. 2Call 0800 60 10 11
  3. 3Select the option for SRD grant or application status
  4. 4Provide your details to the consultant
  5. 5The consultant will check your status and provide information
6. Visit a SASSA Office

For in-person assistance, visit your nearest SASSA office with your ID document.

What to Bring:

  • Your South African ID document (original)
  • The phone number used for your application
  • Any reference numbers from previous communications

Office hours: Most SASSA offices are open Monday to Friday, 8:00 AM to 4:00 PM.

Understanding Your Status

Important Tips
  • Always use the phone number registered with your application
  • Keep your banking details updated to avoid payment delays
  • Check your status regularly, especially around payment dates
  • Never share your personal details with unofficial websites or people
  • Submit appeals promptly if your application is declined